Privacy Notice

Information collected

Nexora records account and contact details, authentication events, identity-review status and submitted records, transaction and investment activity, payment destinations, support communications, device or network metadata where appropriate, and legal acceptances.

How information is used

Information supports account operation, identity and transaction review, investment administration, fraud and security controls, communications, support, reconciliation, audit, and legal obligations.

Storage and protection

Access is restricted by account and administrator permissions. Supported sensitive records use private storage or encryption. Operational logs are designed to avoid passwords, private keys, and full identity numbers.

Sharing and providers

Information may be shared with configured service providers and professional advisers only as needed to operate, secure, or comply with obligations for the service. Provider-specific disclosures must be completed before production launch.

Retention and requests

Records are retained according to operational, accounting, fraud-prevention, contractual, and legal requirements. Some financial and audit records cannot be deleted on request. Submit privacy questions through the Contact page.